Head of Client Strategy

Come work with us to find and empower talent, while solving the biggest problem facing essential food & retail today. We're looking for innovative thinkers and rebellious spirits to join our team at Landed. 

Recruiting is a $50B/year industry in the US, but food and retail businesses still have incredibly manual processes.

We're a startup backed by Y Combinator and leading VCs in Silicon Valley like Lightspeed, Javelin Venture Partners, Blockchain Capital, and more. We help restaurants hire team members up to management roles using our best-in-class intelligent match and automation technology. There are 500,000+ blue collar workers on our platform. Our employer clients include Cava, Chick-fil-A, bartaco, and more. We have 13X’d since the beginning of the year and are looking for a Head of Client Strategy who will help make LANDED's customer success into a well-oiled machine. In this role, you will be involved and own all aspects of the sales cycle. As an integral member of the organization, you will not only influence your team but play a key role in Landed’s success. You’ll have a seat at the leadership table, painting vision and strategy, while also rolling up your sleeves to do what needs to be done. 

Your day to day work will involve interfacing with Operations, HR, and Talent Acquisition teams of top restaurant groups across the US. Through owning onboardings, helping clients refine their talent searches, and working inside of the Landed product to deliver results, you‘ll nurture successful relationships and help customers understand our value.

This role combines account management, product management, relationship building and data analytics skills. The Head of Client Strategy champions the customers needs and works cross-functionality with our entire team and closely with our founder and CEO. As someone working both strategically and tactically with our customers, you‘ll be in the best position to gain insights on our product and market — helping us to shape our roadmap and make improvements across business operations.

Who you are:

You thrive on innovation and building what’s next. You’ve seen how successful enterprise companies operate, but have also have scrappiness in your DNA. The successful candidate will be highly motivated with a high degree of focus on detail, process and creativity. This position will be required to meet the needs of a growing and dynamic client strategy team by driving efficiencies, improvement, and processes across a diverse client base.

We are a small and growing team, so your responsibilities will evolve rapidly. As an early hire, you will have unparalleled opportunity for ownership and growth within the company.