Job Details

Cashier - Las Vegas

Rachel's Kitchen - 9691 Trailwood Drive #105, Las Vegas, NV 89134

$12/hr + tips

Job Description

Position Summary:
We are seeking a friendly, organized, and customer-oriented Cashier to join our team. As the first point of contact for many guests, you will be responsible for ensuring a smooth ordering process, handling transactions efficiently, and delivering exceptional service to create a welcoming dining experience.
Key Responsibilities:
Customer Service:
  • Greet guests warmly and answer questions about the menu, daily specials, and promotions.
  • Assist customers in placing orders, offering suggestions and upselling add-ons when appropriate.
  • Handle guest concerns or complaints professionally, escalating issues to the supervisor when necessary.
Order Processing and Transactions:
  • Operate the point-of-sale (POS) system to process orders accurately and efficiently.
  • Make juices, smoothies, and espresso drinks. 
  • Run food out to guests and follow up with table touches. 
  • Handle cash, credit card, and digital payment transactions securely, ensuring correct change and receipts are provided.
  • Verify and redeem promotions, gift cards, and loyalty points as needed.
Restaurant Support:
  • Package to-go orders correctly and ensure they include all necessary utensils, napkins, and condiments.
  • Maintain cleanliness and organization of the cashier station, dining area, and condiment counters.
  • Restock supplies such as straws, napkins, and receipts at the cashier station.
  • Communicate effectively with kitchen staff to ensure order accuracy and timely delivery.
Skills and Qualifications:
  • Prior experience as a cashier or in customer service is preferred but not required.
  • Strong communication and interpersonal skills to engage with customers and team members effectively.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Knowledge of or ability to learn POS systems and restaurant operations.
Physical Requirements:
  • Ability to stand for extended periods during shifts.
  • Comfortable lifting up to 20 pounds for restocking or light cleaning duties.
  • Flexibility to work evenings, weekends, and holidays as required.
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