At Standard Beer + Food, Raleigh’s favorite neighborhood eatery, we are committed to serving the Raleigh community by offering quality food, drinks and hospitality. We are seeking an individual who is positive, self-motivated, and has a passion for quality food, beverage, and service. This candidate must be able to foster teamwork and the ability to skillfully navigate a variety of personalities. We are looking to hire someone who holds themselves to a high standard of excellence and finds fulfillment and motivation in hospitality and the guest experience.
Job Summary:
The Food Runner is responsible for delivering food and beverages from the kitchen/bar respectively to tables promptly and accurately, ensuring guest satisfaction, efficient service, and maintaining the dining room. This role requires excellent communication skills, attention to detail, and a friendly, professional demeanor.
Key Responsibilities:
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Food Delivery:
- Deliver prepared food and beverages from the kitchen/bar and deliver them to guests’ tables quickly and efficiently.
- Ensure each order is accurate and properly presented before serving.
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Guest Interaction:
- Check in with guests to ensure their orders meet expectations and address any immediate needs.
- Report any quality or service issues to managers quickly and efficiently.
- Respond promptly to guest requests for additional items or assistance.
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Communication:
- Coordinate with kitchen and service staff to ensure smooth and timely service.
- Relay special requests or dietary restrictions from guests to the kitchen.
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Presentation and Cleanliness:
- Ensure food and beverages are served in a neat and presentable manner.
- Clear and reset tables as guests finish their meals, maintaining a clean dining area.
- Help with bussing tables, refilling water, and other duties as needed.
Qualifications:
- Previous experience in a restaurant or foodservice environment is preferred.
- Excellent communication and teamwork skills.
- Friendly and professional attitude.
- Ability to handle high volume situations with attention to detail.
- Physical ability to stand, walk, and carry food items for extended periods.
