POSITION SUMMARY:
Tao Group Hospitality is seeking an Operations Associate with supporting daily venue and facilities operations, responsible for the handling, mobilization, organization, and return of in-house equipment and supplies, including furniture and large back-of-house items. Works closely with management, internal teams, and vendors and building teams to receive, distribute, maintain, and keep track of all equipment. Provides facilities support, including performing minor repairs, preventative maintenance, and troubleshooting to ensure the venue remains safe, functional, and operational. Maintains accurate inventory, organized storage, compliance with building requirements, and smooth operations across all areas of the venue.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Manage the collection, movement, distribution, and requisition of venue inventory and equipment
- Mobilize large furniture and equipment throughout the venue
- Execute equipment pulls and returns independently, following event-specific requirements provided by Venue Managers
- Maintain accurate inventory counts before and after each event
- Communicate consistently with management during events to ensure all equipment needs are met
- Assess storage requirements and coordinate with the team accordingly
- Reorganize and maintain storage areas to maximize efficiency and ensure accessibility
- Perform light handyman work, including minor repairs, adjustments, and preventative maintenance
- Coordinate with third-party vendors and building/facilities teams to ensure smooth operations and compliance with building regulations
- Ensure all work is completed within building compliance guidelines and safety protocols
- Report and document any missing or damaged items
- Maintain organization and cleanliness of all storage areas to support efficient event operations
- Oversee the receiving and returning of packages related to venue operations
- Assist Manager with setup, maintenance schedules, and troubleshooting of mechanical, electrical, or plumbing system as needed.
- Support general upkeep of shared storage spaces
- Provide general event, facility, and venue operational support as needed
- Assist and/ or complete additional tasks as assigned
EDUCATION/WORKING KNOWLEDGE:
- Minimum 1 year of experience in inventory handling, receiving, or a related field
- Basic handyman skills and experience with light repair and maintenance work
- Ability to work effectively with third-party vendors, building management, and facilities teams
- Understanding of building compliance guidelines and ability to work within regulatory requirement
- Strong organizational skills and adaptability to the changing needs of each event
- Maintains a positive attitude and responds well to feedback from management
- Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
DISCLAIMER:
This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or projects without notice.
I have read the qualifications and requirements of the position of Operations Associate. To the best of my knowledge, I believe that I can perform these duties.
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An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
- The candidate’s ability to perform the tasks in the available job role.
- The candidate's self-rated skill proficiency.
- The candidate’s fit for this job posting.
The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.
