Job Details

General Manager - Boston

Kitchen + Kocktails by Kevin Kelley - Boston - 100 Arlington Street, Boston, MA 02116

$95,000-110,000/yr Medical and health benefits, Bonus program, Employee Discounts, Free Meal on Shift

Job Description

Kitchen + Kocktails is seeking a Restaurant General Manager for our upscale Southern Comfort concept.

Primary Responsibilities

Ensure the highest level of customer service and satisfaction by demonstrating a “Do Whatever It Takes” attitude.
Utilize leadership skills to motivate employees and ensure cost control and labor management.
Inspect the establishment and observe workers and patrons to ensure compliance with occupational, health, and safety standards and liquor regulations.
Ensure paperwork accuracy, including daily sales summary reports, petty cash reimbursement forms, and payroll records.
Ensure the restaurant is adequately staffed to meet guest needs and sales goals.
Assist in recruitment of staff.
Oversee development and training of staff.
Maintain high-level communication with owners and stakeholders.
Maintain product and service quality standards by conducting evaluations and investigating complaints; initiate corrective action as required.
Ensure the security and safety of the restaurant, guests, and associates.
Lead special projects as directed by ownership.
Perform additional duties as necessary.

Preferred Skills

Cost accounting
Budget development
Financial planning and strategy
Decision-making
Process improvement
Strategic planning
Verbal communication
Customer focus
Management proficiency
Profitability management
Quality focus

Preferred Qualifications

5+ years of related experience
Strong work ethic and leadership ability
Ability to lead teams of 20–90 members toward operational excellence
Highly organized
Self-motivated and goal-driven (sales and operational performance)
Customer service-oriented
Fair, firm, and consistent leadership style
Availability: approximately 55+ hours per week

Physical Requirements

Walking for 8+ hours per shift
Standing for 8+ hours per shift
Reaching above head, below waist, and to ground level for 8+ hours
Stooping, squatting, and bending for 8+ hours
Lifting and carrying up to 50 lbs repeatedly
Talking for 8+ hours
Periodic sitting as needed

Hallmarks of Our Culture

Positivity
An energetic and smiling team is essential. At Kitchen + Kocktails, we prioritize positive energy and mutual respect.

Service
Service is an honor. Every team member must deliver exceptional care and hospitality to our guests.

Character
Honesty and integrity are non-negotiable. We seek teammates who value doing the right thing for guests and colleagues.

Hard Work
We expect 100% effort, focus, and dedication during working hours. Our clients deserve excellence.

We strive to deliver the best experience for our customers—always.

Apply now

General Manager

Kevin Kelley Concepts

Kitchen + Kocktails by Kevin Kelley - Boston

100 Arlington Street, Boston, MA 02116

Operates under Kevin Kelley Concepts

12 days ago Full-Time

$95,000-110,000/yr

Apply now

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